We'd Love to Hear
From You
Have a question about an order, a product, or just want to say hello? Our friendly team is here to help every step of the way.
Call Us
+231 886 188 822
+231 886 188 822
Mon–Sat, 8am–6pm
Email Us
joyouscakesnaccessories@gmail.com, +231 886 188 822
We reply within 2 hours
Visit Us
Liberia
Mon–Sat, 9am–5pm
+231 886 188 822
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How Can We Help?
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🕐 Business Hours
- Monday – Friday 8:00 AM – 6:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
- Public Holidays Closed
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Frequently Asked Questions
Standard delivery across Lagos takes 1–2 business days. Orders to other states in Nigeria are delivered within 3–5 business days. You will receive a tracking link once your order ships.
We accept bank transfers, debit/credit cards (Visa, Mastercard), and mobile payments via Paystack and Flutterwave. All transactions are fully encrypted and secure.
Yes. We offer hassle-free returns within 7 days of delivery for unused, unopened items in original packaging. Simply contact us and we will guide you through the process.
Absolutely! We offer competitive bulk pricing for baking schools, cake studios, and resellers. Select "Wholesale / Bulk Order" when contacting us and our team will send a custom quote.
Yes — all our baking tins, silicone moulds, and decorating tools are manufactured to food-safe standards and are BPA-free. Product descriptions include safety certifications where applicable.
International shipping is currently unavailable, but we are working on it! We currently serve all 36 states within Nigeria plus the FCT.
Still have questions? Email us directly →
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